Lyder Bikes specializes in providing premium bicycle parts with a focus on high-quality selections from renowned brands Shimano and SRAM. Our inventory predominantly features NEW & Refurbished parts, meticulously inspected and restored to ensure top performance and reliability. What sets us apart is our commitment to quality and sustainability—offering expertly NEW Shimano or Refurbished SRAM parts allows cyclists to enjoy high-grade components at a fraction of the cost while also contributing to environmental conservation by reducing waste. Whether you're looking for drivetrains, derailleurs, brakes, or other essential components, you can trust Lyder Bikes for parts that meet high standards for both performance and durability.
At Lyder Bikes, we take pride in offering high-quality bikes and accessories to our customers. Our products are shipped from our main distribution center located in Poulsbo, WA. From there, we utilize a reliable and efficient shipping network to ensure that our products reach customers across the United States in a timely manner via USPS or FedEx 2 Day. We are committed to delivering exceptional customer service and providing a seamless shopping experience for cycling enthusiasts.
Shipping typically takes 3-5 business days to reach your doorstep. We offer a 30-day money-back guarantee and free returns.
At Lyder Bikes, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of delivery for a full refund. The item must be unused, in its original packaging, and in the same condition that you received it. To initiate a return, simply contact our customer service team with your order number and reason for the return. We will provide you with a return shipping label and instructions for sending the item back to us. Once the return is received and inspected, we will issue a refund to your original payment method. Please note that all shipping costs are non-refundable, and return shipping fees may apply. For more information, please refer to our Returns & Exchanges policy on our website.
At Lyder Bikes, we understand the importance of knowing where your order is at all times. Once your order has been dispatched, you will receive an email confirmation containing a tracking number. To track your order, simply visit our website and navigate to the "Track Your Order" section, where you'll be prompted to enter your tracking number. This will provide you with real-time updates on the whereabouts of your package. If you haven't received your tracking number or if you encounter any issues, feel free to contact our customer service team for assistance. Your satisfaction is our top priority, and we aim to ensure a smooth and transparent delivery process for all our high-quality premium bicycle parts, including selections from Shimano and SRAM.
At Lyder Bikes, providing exceptional customer service is a top priority. Our dedicated team is available to assist you with any questions or concerns you may have about our premium bicycle parts, including our high-quality selections from Shimano (NEW) and SRAM (Refurbished). We offer several customer service options for your convenience:
1. Email Support: You can reach our customer service team at sales@lyderbikes.com. We strive to respond to all inquiries within 24 hours.
2. Live Chat: For immediate assistance, use our live chat feature available on our website during business hours. Our knowledgeable representatives are ready to help with product information, order status updates, and more.
3. FAQ Section: Our comprehensive FAQ section on the website addresses common questions and provides detailed information about our products, shipping policies, return procedures, and more. Whether you need help choosing the right bicycle part, require assistance with an order, or have any other concerns, Lyder Bikes is committed to providing you with the support you need for a seamless shopping experience.